Important Information:
Username:
Most often, usernames are the first four characters of your last name together with the last six digits of your SSN. If your name is fewer than four characters, use your whole last name. Please be sure to include any spaces or special characters like apostrophes and hyphens.
First Time Users:
Your initial password is your last name (lower-case letters).
Returning Users:
You were asked to change your password the first time you logged in—your last name is not your password. Click the Forgot your password? link if you do not remember your password.
US - Important Information:

Username:
Most often, usernames are the first four characters of your last name together with the last six digits of your SSN. If your name is fewer than four characters, use your whole last name. Please be sure to include any spaces or special characters like apostrophes and hyphens.

First Time Users:
Your initial password is your last name (lower-case letters).

Returning Users:
You were asked to change your password the first time you logged in—your last name is not your password. Click the Forgot your password? link if you do not remember your password.
Canada - Important Information:

Username:
Usernames are the first four characters of your last name together with the last six digits of your agent number, employee ID, or other identifier your carrier directed you to use.  If your name is fewer than four characters, use your whole last name. If your agent number, employee ID, or other identifier is fewer than 6 digits, please include lead zeros to make it 6 digits.


First Time Users:
Your initial password is your last name (lower-case letters).


Returning Users:
You were asked to change your password the first time you logged in—your last name is not your password. Click the Forgot your password? link if you do not remember your password.
Canada - Renseignements Importants:

Nom d’utilisateur:
Le nom d’utilisateur se compose des quatre premiers caractères de votre nom de famille et des six derniers chiffres de votre numéro de l’agent, de votre numéro d’employé, ou l'autre marque votre porteur vous a dirigé employer. Si votre nom de famille a moins de quatre caractères, inscrivez-le au complet. Si votre numéro a moins de six caractères, mettez des zéros en tête.

Nouveaux visiteurs:
Votre mot de passe initiale est votre nom (lettres miniscules).

Utilisateurs rentrants:
Vous avez dû changer votre mot de passe lors de votre première connexion.  Par conséquent, votre nom n’est plus votre mot de passe.  Cliquez sur Mot de passe oublié? si vous ne vous en souvenez plus.


Enter your login information below. / Inscrire vos renseignements ci-dessous.
Note: You should never give anyone your Username and Password. If anyone other than you is found to have accessed your account, all completions will be negated since it cannot be certified who actually completed the course(s).
Username / Nom d’utilisateur:   Forgot your username / Nom d’utilisateur oublié?
Password / Mot de passe:   Forgot your password / Mot de passe oublié?


Note: Vous ne devriez jamais donner a quiconque votre nom d'utilisateur et mot de passe. Si quelqu'un d'autre que vous se trouve a avoir accede a votre compte, tous completes seront reduits a neant car il ne peut pas etre certifies qui a effectivement accompli les courses.
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